Japanese head spa guide + FAQs

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Plan your experience

We understand that stepping into the world of Japanese Headspa can be an exciting experience. Whether you are a first-time visitor or a seasoned spa-goer, we are here to guide and support you on this rejuvenating journey.

Before Your Visit Bookings & Appointments Cancellations & Rescheduling Gift Cards Limited Edition Gift Card Packs Hair Care Products Journeys Medical Eligibility Packages Payments

Before Your Visit

Bookings & Appointments

Cancellations & Rescheduling

Gift Cards

Limited Edition Gift Card Packs

Hair Care Products

Journeys

Medical Eligibility

Packages

Payments

Tokyo Headspa is one of Australia’s first Japanese head spas. We take pride in offering this luxurious and authentic cultural experience in wellbeing and self-care.

Tokyo headspa

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Locations

Bondi Junction, Sydney Surry Hills, Sydney St. Leonards, Sydney Teneriffe, Brisbane West End, Brisbane Armadale, Melbourne

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Japanese head spa guide + FAQs

Plan your experience

Before Your Visit

What can I expect from a scalp check before the treatment?

I am not 18, can I visit Tokyo Headspa?

Do you offer a loyalty or referral program?

Bookings & Appointments

Do you take walk-ins?

Can I book for two or more people together?

What happens if I run late to my appointment?

Do I need to pay a deposit?

Can I change my treatment before or during my appointment?

Cancellations & Rescheduling

What is your cancellation policy?

Can I reschedule my appointment?

What happens if I don't show up for my appointment?

Gift Cards

Does Tokyo Headspa sell gift cards for head spa treatments?

Does Tokyo Headspa sell physical gift vouchers?

How do I book a headspa using a gift voucher?

Can I use a Salon Lane gift voucher at Tokyo Headspa

How do I book at Tokyo Headspa with a Salon Lane gift voucher?

How long are gift voucher valid for?

Where can I view gift voucher terms and conditions?

What happens if my gift card does not work at checkout?

Limited Edition Gift Card Packs

How is the product included with the gift card pack received by the recipient?

What treatment can be booked with the limited edition gift card pack?

What is the value of the product that comes with the gift pack?

Can the product from the limited edition gift card packs be exchanged or refunded?

Can treatment add ons be added to this treatment?

Are the limited edition gift card packs available ongoing?

Hair Care Products

What products are used at Tokyo Headspa?

Can I purchase Beets products from Tokyo Headspa?

Can I bring my own hair care products for use during my treatment?

What do I do if I have a product allergy?

Journeys

What is a Journey?

How long are Journeys valid for?

If my Journey expires, do I get money back?

What treatment can I use my Journey on?

Can I share my Journey or give it to someone else?

Can I use my Journey at different locations?

How do I cancel or change a booking made with a Journey?

What happens if I cancel late or miss my appointment made with a Journey?

Medical Eligibility

Can I have a headspa while I'm pregnant or breastfeeding?

Can I have a headspa if I have cancer?

Can I book a headspa if I am undergoing radiation therapy?

Can I book a headspa if I have alopecia or baldness?

Can I book a headspa if I have dandruff?

Can I book a treatment if I have psoriasis?

Can I book a treatment if I have dermatitis?

Can I have a headspa if I have had a keratin treatment?

Can I have a headspa with hair extensions?

Packages

What is a Package?

How long are Packages valid for?

If my Package expires, do I get money back?

What treatment can I use my Package on?

Can I share my Package or give it to someone else?

Can I use my Package at different locations?

How do I cancel or change a booking made with a Package?

What happens if I cancel late or miss my appointment made with a Package?

Payments

Do you accept cash?

Tokyo headspa

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